What is this service about?
The Virtual Monitoring service is an early detection service. It allows patients to monitor their conditions and symptoms remotely (virtually) using a combination of surveys and connected electronic devices to record personal health and medical data in one location. This data is monitored by a team of health professionals, which enables early detection of deterioration and response by a clinical team of nurses and doctors where required. This in turn helps to prevent adverse outcomes and hospital presentations that might be avoidable.
What does this service offer patients?
This service offers a daily, weekly or monthly check-in survey questionnaire for patients to monitor symptoms relevant to their conditions, medication usage, or other relevant observations. If patients choose, the service can also set people up with necessary equipment or devices to help patients monitor their health. This includes things such as weight scales, pulse oximeters, blood pressure machines, blood glucose monitors and temperature probes. These devices are set up to send data and information directly to clinicians to help with monitoring.
What types of patients does this service see?
Currently this service sees patients with heart failure and respiratory conditions whose conditions can lead to hospital presentations. Other conditions will be added in time. You are welcome to get in touch with us if you believe our service will be beneficial.
How you can access this service
To access this service please fill out an ACCESS form on ACCESS Referrals – Peninsula Health or call them direct on 1300 665 781. You can also ask your GP to refer you.
Patients need to have access to either the internet or a phone service to use this service.
This service operates 7 days per week from 8:00am to 4:30pm.