NDIS – Frequently Asked Questions

Below is a list of common questions about the NDIS, our services and what it means for you.

What is the National Disability Insurance Scheme?

The National Disability Insurance Scheme (NDIS) is a new way of providing funding and support for people with disabilities across Australia.

The NDIS provides lifetime supports to individuals who meet the eligibility criteria. The support is based on a plan that includes your support needs, goals and aspirations.

Peninsula Health is a registered NDIS provider and we deliver services for clients in Frankston and the Mornington Peninsula. We will work with you to create a plan to suit your own goals and hopes.

How does it work?

If you are eligible for the NDIS, you will receive funding on an annual basis to purchase the services, aids and equipment you need from the service provider/providers of your choice such as Peninsula Health.

You can choose to either self-manage your own funds, in which case you make claims to NDIS personally, or else ask the NDIA – the agency established to administer the NDIS – to manage your funding for you.

As individual circumstances, conditions or needs change, NDIS participants will be able to apply to have their funding plan adjusted accordingly.

What services can I access under the NDIS through Peninsula Health?

Peninsula Health provides a full range of allied health and support services to individuals with disabilities and their families throughout each stage in life.

We can support you to:

  • Become more independent
  • Transition to school
  • Access therapy services
  • Learn new skills
  • Strengthen relationships with family, friends and others
  • Be a part of your community.

Talk to us to find out more.

Who can access the NDIS?

Eligibility for NDIS funding is determined by the NDIA and comes down to four factors:

Disability & Early Intervention
You must:

Have a permanent disability, which limits your ability to participate in your community, obtain employment, and perform day-to-day tasks without support from a carer or assistive technology.


Have a permanent disability (or developmental delay for children under 6 years) which would likely benefit from receiving supports now, with the aim of reducing the amount of support needed in the future.

Residency status
You must be an Australian citizen, hold a permanent visa or be a New Zealand citizen with a Protected Special Category Visa.

To access NDIS Service at Peninsula Health, you must reside in Frankston or the Mornington Peninsula.

In Victoria, the NDIS being rolled out over three years in stages by local government area. To check when your area will be rolling out visit, the NDIS website.

You must be under 65 years of age at the time of rollout in your area.

We recommend that you confirm your eligibility with the NDIS Access Checklist tool, or by calling the NDIA on 1800 800 110.