Privacy Statement

Peninsula Health is committed to protecting your privacy in accordance with Victorian and Commonwealth Privacy legislation.

Your email address

Peninsula Health will only record your email address if you send us a message by email, or if you register to request notifications by email. If you do not want your email address to be recorded, you can send a postal mail or facsimile to the address below. Your email address will only be used for the purpose for which you have provided it, and will not be added to any mailing lists without your prior consent by way of a specific request in writing. We will not use or disclose your email address for any other purpose, without your prior written consent. 


A cookie is a small text file placed on your computer by a web server when you access a website. Cookies do not identify the individual user, rather the computer used.  Like many websites, Peninsula Health’s websites may use cookies for various reasons, including to recognise a computer that has previously visited our websites, which allows us to customise Peninsula Health websites according to previous preferences and site behaviour.

You can choose if and how a cookie will be accepted by configuring your preferences and options in your web browser. For example, you can set your browser to notify you when you receive a cookie or to reject cookies.  However, if you decide not to accept cookies, then you make not be able to gain access to all the content and functionality of Peninsula Health’s websites.

Seeing advertisements for Peninsula Health services online and via social media

Peninsula Health engages in online advertising to keep our community up-to-date with the range of services we have available. Like many organisations, we sometimes target these ads to particular demographic or geographic groups using information held by social media platforms including Facebook and Instagram. This is done through the use of special code within our website and means that you may see banners or ads promoting Peninsula Health and our services. Peninsula Health does not hold or record your personal social media profile information. If you do not wish to be targeted by such banners and ads, you can change your privacy settings within Facebook and/or Instagram.


No personal identifiable information is stored within cookies used by this website. No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s log files.

Analytical data

When you visit this site, our system makes a record of your visit and logs the following information for statistical or systems administration purposes:

  • the user’s server address
  • the user’s top level domain name
  • the date and time of access to the site
  • pages accessed and documents downloaded
  • the previous site visited
  • type of browser used

This information is analysed to identify and rectify problems with our website to ensure its ongoing efficiency.

No attempt will be made to identify users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s log files.

Links to other websites

This website contains links to other sites. Peninsula Health is not responsible for the privacy practices of any third parties nor are they responsible for the material contained in a website that is linked to this site. 


Peninsula Health applies a range of security controls to protect its website from unauthorised access. However, users should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user’s transactions are being viewed, intercepted or modified by third parties or that files downloaded by the user may contain computer viruses, disabling codes, worms or other devices or defects. If you do not wish to email or send an online form to Peninsula Health you can send a postal mail to the address below.

Peninsula Health accepts no liability for any interference with, or damage to, a user’s computer system, software or data occurring in connection with or relating to this website or its use. Users are encouraged to take appropriate and adequate precautions to maintain their own security to reduce the likelihood that viruses, malware or other contamination do not damage their computer system, software or data.

Use of CCTV and security cameras at Peninsula Health sites

Peninsula Health takes the safety of its patients, visitors and staff very seriously. We use  CCTV cameras and security body cameras at key sites which capture both audio and visual recordings.

Further information

If you have any queries, concerns or require further information relating to privacy when using the Peninsula Health website, please contact the Corporate and Community Relations Department.

Contact details

Phone: (03) 9788 1501

In writing:
Corporate Communications & Philanthropy Department
Peninsula Health
PO Box 52
Frankston Vic 3199

Related information

Privacy of your medical records 
Your medical history and any information provided to the hospital are treated with the utmost confidentially. Learn more about how we keep your data safe.