Peninsula Health is committed to protecting your privacy in accordance with Victorian and Commonwealth Privacy legislation.
Your email address
Peninsula Health will only record your email address if provided by you. If you do not want your email address to be recorded, you can send a postal mail or facsimile to the address below. Your email address will only be used for the purpose for which you have provided it, and will not be used in any way without your prior written consent. We will not use or disclose your email address for any other purpose.
Cookies
A cookie is a small text file created and stored on your computer by an Internet server when you access our website. Cookies do not identify the individual user, rather the computer used. Like many websites, Peninsula Health’s websites may use cookies for various reasons, including to recognise a computer that has previously visited our websites, which allows us to customise Peninsula Health websites according to previous preferences and site behaviour.
You can choose if and how a cookie will be accepted by configuring your preferences and options in your Internet browser. For example, you can set your browser to notify you when you receive a cookie or to reject cookies. However, if you decide not to accept cookies, then you may not be able to gain access to all the content and functionality of Peninsula Health’s websites.
Seeing advertisements for Peninsula Health services online and via social media
Peninsula Health engages in online social media and advertising to keep our community up-to-date with the range of services we have available. Like many organisations, we sometimes target these adverts to a particular demographic or geographic groups using information held by social media platforms such as Facebook and Instagram. This is done through the use of specialised code within our website and may mean that you see banners or adverts promoting Peninsula Health and our Services. Peninsula Health does not hold or record your personal social media profile information. If you do not wish to be targeted by such banners and ads, you can change your privacy settings within those social media applications (including Facebook and/or Instagram).
Privacy
No personal identifiable information is stored within cookies used by this website. No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s log files.
Analytical data
When you visit this site, our system makes a record of your visit and logs the following information for statistical or systems administration purposes:
- the user’s server address
- the user’s top level domain name
- the date and time of access to the site
- pages accessed and documents downloaded
- the previous site visited
- type of browser used
This information is analysed to identify and rectify problems with our website to ensure its ongoing efficiency.
No attempt will be made to identify users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s log files.
Links to other websites
Our Peninsula Health websites contain links to other external sites. Peninsula Health is not responsible for the privacy practices of any third parties. Peninsula Health is not responsible for the material contained in an external website that is linked to Peninsula Health sites.
Security
Peninsula Health applies a range of security controls to protect its website and data from unauthorised access. However, users should be aware that the Internet (World Wide Web) is an insecure public network that gives rise to potential risks that a user’s transactions are being viewed, intercepted or modified by third parties, or that files downloaded by the user may contain computer viruses, disabling codes, Trojans, worms, or other malicious devices or defects. If you do not wish to email or send an online form to Peninsula Health you can send a postal mail to the address below.
Peninsula Health accepts no liability for any interference with, or damage to, a user’s computer system, software or data occurring in connection with or relating to this website or its use. Users are encouraged to take appropriate and adequate precautions to maintain their own security to reduce the likelihood that viruses, malware or other contamination do not damage their computer system, software or data.
Use of CCTV and security cameras at Peninsula Health sites
Peninsula Health takes the safety of its patients, visitors and staff very seriously. We use Close Circuit Television (CCTV) cameras and security body mounted security cameras at key sites which capture both audio and visual recordings.
Further information
If you have any queries, concerns or require further information relating to privacy when using the Peninsula Health website, please contact the Corporate Communications and Philanthropy Department.
Contact details
Phone: (03) 9788 1501
Email: corporate.relations@phcn.vic.gov.au
In writing:
Corporate Communications & Philanthropy Department
Peninsula Health
PO Box 52
Frankston Vic 3199
Related information
Privacy of your medical records
Your medical history and any information provided to the hospital are treated with the utmost confidentially. Learn more about how we keep your data safe.