Support at Home provides government‑funded support to help you access the services you need to stay independent, safe and comfortable in your own home. The Commonwealth Government allocates funds to eligible older Australians so they can choose services that best meet their needs, goals and lifestyle.
At Bayside Health Peninsula, our dedicated team of Care Managers including experienced Nurses and Allied Health professionals work alongside you to deliver personalised care. We provide expert advice, coordination and hands‑on support to ensure your Support at Home plan is tailored to your personal goals, preferences and budget.
Our focus is on helping you live well at home, with services designed to adapt as your needs change.
How do I know if I’m eligible for Support at Home?
Contact My Aged Care on 1800 200 422 or visit www.myagedcare.gov.au who will advise on referral pathways and assessments required.
What is Support at Home?
Support at Home (SaH) is the national in‑home aged care program that replaced Home Care Packages and Short‑Term Restorative Care on 1 November 2025. SaH provides a defined list of services with 8 ongoing funding classifications and three short‑term pathways (Restorative Care, Assistive Technology & Home Modifications (AT‑HM), End‑of‑Life).
Your needs will be assessed by the Aged Care Assessment Service
What Services are available under Support at Home?
Ongoing Support at Home included care management as well as services and equipment that support your independence at home. Services in the home are based on your individual care needs and budget and will be discussed with you when you choose Bayside Health Peninsula as your provider. Services may include:
- Domestic Assistance – cleaning, laundry and shopping
- Equipment and aids
- Home Maintenance – gardening
- Personal care – showering
- Nursing and Allied Health
- Respite Care
- Social Support – companionship, hobbies and community activities
- Transport – to the shops, appointments or social activities
Why choose Bayside Health Peninsula
For more than 75 years, Bayside Health Peninsula has been caring for people in our local community. Our experienced Support at Home team has been providing care management to the community since 2003, and is particularly known for its expertise in supporting people with complex health and social needs to stay at home in the community.
We are passionate about delivering high-quality, person-centred care giving clients and families the confidence and peace of mind to live active independent lives in the comfort of their own home for longer.
As a Support at Home provider we are part of the broader Bayside Health Peninsula organisation and can support you to access our internal specialist services.
Fees
Under the Support at Home program, most people are expected to contribute to the cost of their services, depending on their personal financial circumstances. Your exact contribution is determined through an income and assets assessment completed by Services Australia
At Bayside Health Peninsula, we are committed to transparency. We publish a clear pricing schedule outlining all Support at Home service fees. This allows you to understand exactly how your budget is used and to compare options with confidence. Your Care Manager will walk you through our pricing schedule to ensure you understand what services you can access within your Support at Home budget.
Your Rights, Quality and Safety
New aged care legislation strengthens your rights, improves the quality and safety of services, and increases transparency and accountability for all aged care providers.
Here is key information and helpful resources for people receiving Commonwealth‑funded aged care services delivered by Bayside Health Peninsula.
For national aged care information, including how to access services, manage your supports, and understand your rights, please visit My Aged Care, the Australian Government’s central website for aged care services Helping you navigate aged care, every step of the way | My Aged Care
Advocacy for older people – Home – OPAN
Contact Details
Ph: 03 5970 2001