Aged Mental Health

Aged Mental Health Services


Referrals through the central Peninsula Health Mental Health Service Telephone Triage on 1300 792 977 (24 hours, 7 days a week).


Cognitive, Dementia and Memory Service (CDAMS)

  • Referrals for assessment can be made via the ACCESS service.
  • Click here for more information including dementia screening required before referral.


Dementia Behavioural Management Advisory Service – 1800 699 799

Non-drug approaches to dementia

GPs and carers can contact this service 24 hourly for advice tailored to an individual patient on non-pharmacological treatment of dementia.

Clinical guidelines recommend that people who develop behavioural and psychological symptoms of dementia (BPSD) should be treated with non-pharmacological approaches in the first instance. This involves an assessment of the patient to see if pain or some other cause is contributing and is managed appropriately. Pharmacological intervention should usually only be offered first if the person, their carer(s) or family is severely distressed, pain is the suspected cause, or there is an immediate risk of harm to the person with dementia or others (ie, very severe symptoms). If pharmacological management is used, this should complement, not replace, non-pharmacological approaches.

Non-pharmacological care can include music, massage, reminiscence therapy or other patient-specific intervention, delivered either to the individual or in a group.

Visit the RACGP-endorsed Clinical Practice Guidelines and Principles of Care for People with Dementia for more information.