Aged Mental Health


Mental Health Telephone Triage – 1300 792 977

  • Available 24 hours, 7 days a week
  • Accessible to people of all ages
  • Comprehensive and timely telephone assistance
  • A review of a persons current mental health
  • Provides expert review for all age groups drawing on age related expertise
  • Referring the person to the most appropriate assessment and treatment option and/or assist with linkages to external service providers, where appropriate

Mental Health Consultant Liaison (MHCL)

  • Provides face-to-face assessment, treatment and planning
  • Within the Emergency Department and general hospital
  • Provides support, advice and guidance to carers and families
  • Following assessment, referrals will be made to the most appropriate treatment options and/or assist with linkages to external service providers, where appropriate

Aged Persons Community Mental Health Program

The service operates extended hours, 7 days a week

Assessment and Intensive Treatment;

  • Provides assessment and assertive community short term interventions for people who are experiencing an acute phase of illness

Community Treatment;

  • Provides short-medium term treatment, case management and care interventions for people with prolonged mental illness

Aged Acute Inpatient Unit (Ward 1 West)

  • A specialist, multidisciplinary team that provides treatment and interventions in a hospital setting that are recovery oriented for voluntary and compulsory patients.
  • For people experiencing an acute phase of mental illness until such time that the person can be treated effectively in the most appropriate setting.


  • A specialist psychogeriatric residential aged care facility
  • For aged persons with significant behaviours associated with either severe dementia and/or mental illness
  • Provides interim clinical treatment to enable the transfer of aged persons to a generic aged care facility

Access Planning & Suicide Prevention (APSP)

  • APSP is a community based support program for people who have presented or who have contacted Peninsula Health Mental Health Service and are deemed at risk of suicide by mental health clinicians.
  • Aimed at people that do not require ongoing or immediate specialist mental health provision.
  • Support provided up to 90 days.

Peer Workforce

  • A Peer Worker is a person who has a lived or is living with a personal experience of mental health issues.
  • A Family Carer Peer Worker is a person who is in a caring role or who has previously cared for a person with mental health issues. 

Police Ambulance & Clinician  Early Response (PACER)

  • A collaborative early intervention service between Peninsula Health Mental Health Service, Victoria Police and Ambulance Victoria that respond to high risk community situations.
  • For people experiencing a mental health crisis, supporting access from police custody or ambulance care to the appropriate mental health care.

Need help now?

Call Mental Health Telephone Triage on 1300 792 977 or Emergency on 000, or Lifeline 13 11 14

All access to Peninsula Health Mental Health Service is through Mental Health Telephone Triage who will direct you to the appropriate mental health program or community supports.

Mornington Peninsula and Frankston mental health services homepage