It’s rare that a stay in hospital could be considered a turn of good luck. However for Anthony, newly evicted from his rooming house and recovering from a stroke in Frankston Hospital, it’s what kept him from sleeping on the streets.
When Anthony indicated to hospital staff that his housing situation was dire, one of the social workers on the ward referred him to the Homelessness and Health Outreach Services – a program he was otherwise unaware of. That’s how he met Melissa Ottery, his Homelessness Outreach Nurse Case Worker.
“I wouldn’t have been able to do it if it wasn’t for Mel,” says Anthony.
The program consists of a team of Social Workers and Nurses who can support low-income people who are homeless or at risk of homelessness. The program works with individuals to access suitable housing and health care professionals will visit you in the community.
Without tech knowledge and access to a laptop, navigating the rental application process can be extremely challenging. Melissa was able to assist Anthony by looking at local rentals online, completing Anthony’s profile and rental applications, and even attending inspections.
“That was a help,” reflects Anthony. “I didn’t have much money at that time. Now I’m getting back on my feet.”
Anthony was accepted into another rooming house very quickly, and has now been living there for over a month.
Although Melissa says getting someone housed in a short time is the exception rather than the rule, both she and Anthony are thrilled to have him settled.
“The others there are good blokes, everyone keeps to themselves,” says Anthony. “There’s a kitchen. I’ve got my own bathroom. It’s a pretty modern place.”
“It’s beautiful, a really nice place,” Melissa adds.
According to Frankston City Council, older people and people with a disability are among those groups most at risk of homelessness. There are over 700 people sleeping rough across Frankston and the Mornington Peninsula on any given night, and many more people like Anthony who may be couch-surfing, in crisis accommodation or in overcrowded housing.
Melissa says it’s important to take a holistic approach to housing and health. Anthony has complex medical needs, having undergone open heart surgery 12 years ago and managing heart disease, diabetes, and multiple medications. Melissa applied for the Disability pension on Anthony’s behalf, and is connecting him with the NDIS and a neuropsychologist. The program can also assist with dental and optical services, with workers coming along to appointments if needed.
“Our team do not just find suitable housing for clients and say see you later,” explains Melissa. “We work alongside them in that period to sustain the housing long term. This would include addressing the reasons why they faced homelessness, whether that be mental health conditions, medical issues or social concerns.”
Melissa says they also often encourage clients to tap into community services that provide free breakfasts and lunches to save on cost of living. Anthony has found this beneficial, and enjoys lunch at the Salvos each day.
Now that Anthony is settled in his new home, his next goal is to save up for a car to drive himself to appointments.
“Mel’s helped a lot. I wouldn’t be where I am now, you know, if she hadn’t helped me,” Anthony says.
“It’s been a pleasure working with Anthony,” Melissa smiles. “We have achieved a lot in a very short time.”
To access the Homelessness and Health Outreach Service call ACCESS on 1300 665 781, between
8.30am – 5.00pm (Monday – Friday).