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Social Work

Hospital social workers provide direct services to patients and their families/carers (including significant others) aiming to minimise the negative impacts of illness and hospitalisation. A hospital social worker’s role is to enhance the social and emotional wellbeing of individuals through providing appropriate services and supports which in turns helps improve your independence and quality of life.

About us

Social Workers are available to assist patients, their families and carers with a range of issues that may arise during a hospital admission.  We aim to support individuals and families with the psychosocial impacts of hospitalisation and illness and work with patients to achieve the best outcomes on discharge from hospital.

Adjusting to health issues can be a stressful time for patients and families. Social Workers provide support, education and counselling for patients, families and carers. Social Workers provide assistance for a range of issues, which may include:

  • Adjustment to illness or disability
  • Reactions to loss and grief
  • Bereavement support
  • Maintaining relationships with family
  • Trauma
  • Managing feelings of anxiety, depression and loneliness
  • Carer stress
  • Family violence
  • Child / elder abuse
  • Housing
  • Financial/ legal concerns
  • Drug and alcohol issues
  • Homelessness
  • A decision to move to residential care

Social Workers can also assist with:

  • Discharge planning
  • Psychosocial assessments
  • Crisis intervention
  • Advocacy for clients and families
  • Guidance and information when dealing with VCAT matters
  • Information and education in relation to Centrelink, Veterans Affairs, TAC and Workcover
  • Referrals to community support agencies including accessing community resources and services
  • Education, resourcing and practical assistance