Peninsula Health

26 – 64 years

Mental Health Telephone Triage – 1300 792 977

• Available 24 hours, 7 days a week
• Accessible to people of all ages
• Comprehensive and timely telephone assistance
• A review of a persons current mental health
• Provides expert review for all age groups drawing on age related expertise
• Referring the person to the most appropriate assessment and treatment option and/or assist with linkages to external service providers, where appropriate

Access & Assessment Team

• 7 days per week with extended hours of service
• Provides a community based initial comprehensive mental health assessment
• Following assessment, referrals can be made to appropriate mental health programs or community supports.

Mental Health Consultant Liaison (MHCL)

• Provides face-to-face assessment, treatment and planning
• Within the Emergency Department and general hospital
• Provides support, advice and guidance to carers and families
• Following assessment, referrals will be made to the most appropriate treatment options and/or assist with linkages to external service providers, where appropriate

Psychiatric Assessment & Planning Unit (PAPU)

• 24 hours, 7 days a week
• Is a short stay assessment and planning unit
• Admission is less than 72 hours
• Provides prompt access to specialist psychiatric assessment and short term treatment
• An emphasis on suicide prevention and support for people at risk of self-harm.

Adult Acute Inpatient Unit (Ward 2 West)

• A specialist, multidisciplinary team that provides treatment and interventions that are recovery oriented for voluntary and compulsory patients.
• For people experiencing an acute phase of mental illness until such time that the person can be treated effectively in a community based mental health setting

Adult Prevention & Recovery Care (APARC)

• • 24 hours, 7 days a week
  • A 10 bed short term recovery focused residential service
  • Run in partnership with Wellways Australia
  • In a residential setting for people experiencing significant mental health conditions that require clinical and/or psychosocial interventions
  • An alternative to hospital admission

Community Care Units (CCU)

• Provides medium to long term recovery based clinical care and psychosocial rehabilitation
• Is a community residential setting for people experiencing serious mental illness
• Supportive environment that assists people with everyday skills for community living
• Encourages/supports participation in community life.

Adult Community Mental Health Program (ACMHP)

The service operates extended hours, 7 days a week.

Intensive Treatment

• Provides assertive community based short term interventions for people who are experiencing an acute phase of mental illness

Community Treatment

• Provides short-medium term treatment, case management and care interventions for people with prolonged mental illness

Access Planning & Suicide Prevention (APSP)

• Is a community based support program
• For people who, at assessment, are considered to be at risk of suicide
• Aimed at people who do not require ongoing or immediate specialist clinical mental health services
• Support provided up to 90 days.

Peer Workforce

• A Peer Worker is a person who has a lived or is living with a personal experience of mental health issues.
• A Family Carer Peer Worker is a person who is in a caring role or who has previously cared for a person with mental health issues. 

Police Ambulance & Clinician Early Response (PACER)

• A collaborative early intervention service between Peninsula Health Mental Health Service, Victoria Police and Ambulance Victoria that respond to high risk community situations.
• For people experiencing a mental health crisis, supporting access from police custody or ambulance care to the appropriate mental health care.