26 – 64 years
Mental Health Telephone Triage – 1300 792 977
- Available 24 hours, 7 days a week
- Accessible to people of all ages
- Comprehensive and timely telephone assistance
- A review of a persons current mental health
- Provides expert review for all age groups drawing on age related expertise
- Referring the person to the most appropriate assessment and treatment option and/or assist with linkages to external service providers, where appropriate
Access & Assessment Team
- 7 days per week with extended hours of service
- Provides a community based initial comprehensive mental health assessment
- Following assessment, referrals can be made to appropriate mental health programs or community supports.
Mental Health Consultant Liaison (MHCL)
- Provides face-to-face assessment, treatment and planning
- Within the Emergency Department and general hospital
- Provides support, advice and guidance to carers and families
- Following assessment, referrals will be made to the most appropriate treatment options and/or assist with linkages to external service providers, where appropriate
Psychiatric Assessment & Planning Unit (PAPU)
- 24 hours, 7 days a week
- Is a short stay assessment and planning unit
- Admission is less than 72 hours
- Provides prompt access to specialist psychiatric assessment and short term treatment
- An emphasis on suicide prevention and support for people at risk of self-harm.
Adult Acute Inpatient Unit (Ward 2 West)
- A specialist, multidisciplinary team that provides treatment and interventions that are recovery oriented for voluntary and compulsory patients.
- For people experiencing an acute phase of mental illness until such time that the person can be treated effectively in a community based mental health setting
Adult Prevention & Recovery Care (APARC)
- 24 hours, 7 days a week
- A 10 bed short term recovery focused residential service
- Run in partnership with Wellways Australia
- In a residential setting for people experiencing significant mental health conditions that require clinical and/or psychosocial interventions
- An alternative to hospital admission
Community Care Units (CCU)
- Provides medium to long term recovery based clinical care and psychosocial rehabilitation
- Is a community residential setting for people experiencing serious mental illness
- Supportive environment that assists people with everyday skills for community living
- Encourages/supports participation in community life.
Adult Community Mental Health Program (ACMHP)
The service operates extended hours, 7 days a week.
Intensive Treatment
- Provides assertive community based short term interventions for people who are experiencing an acute phase of mental illness
Community Treatment
- Provides short-medium term treatment, case management and care interventions for people with prolonged mental illness
Access Planning & Suicide Prevention (APSP)
- Is a community based support program
- For people who, at assessment, are considered to be at risk of suicide
- Aimed at people who do not require ongoing or immediate specialist clinical mental health services
- Support provided up to 90 days.
Peer Workforce
- A Peer Worker is a person who has a lived or is living with a personal experience of mental health issues.
- A Family Carer Peer Worker is a person who is in a caring role or who has previously cared for a person with mental health issues.
Police Ambulance & Clinician Early Response (PACER)
- A collaborative early intervention service between Peninsula Health Mental Health Service, Victoria Police and Ambulance Victoria that respond to high risk community situations.
- For people experiencing a mental health crisis, supporting access from police custody or ambulance care to the appropriate mental health care.