Covid-19 Screening Clinic details – Frankston, Rosebud and mobile.

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Visitor Guidelines

Before entering our health service

  1. Please check that you have not been at a COVID-19 public exposure site during the date and time listed by the Department of Health. Click here to view the current case locations and outbreak list.
  2. Please complete the Online Visitor Screening Form, by clicking here, and show the completed form to the concierge. 
  3. Please be aware of, and follow the below guidelines for visitors. 



New guidelines as at midday, Monday 1 March:

  • Patients on the General Wards and in Mental Health services are permitted to have 2 visitors per day for a maximum of 2 hours. Visiting Hours are 10am-8pm.
  • Visitors are not permitted for patients who are COVID-19 positive or suspected/probable for COVID-19.
  • Visitors must go straight to the area where the patient is located and stay with the patient at that site. Visitors and patients must not walk throughout the facilities unless it is for treatment purposes or to use the public amenities.
  • All visitors will be required to wear a face mask provided by Peninsula Health whilst in the facility.

Visitors of all ages are allowed to visit the hospital with two considerations:

  • As per DHHS guidelines children over the age of 12 are required to wear a mask.
  • Children under the age of 4 are not included in the overall ‘headcount’ of two visitors per person.


Women’s Health:

Pregnancy Care Clinics – 1 support person may attend however masks will be required due to the inability to maintain social distancing

Birthing suites – 2 support people for women in labour. Partner can remain for an unspecified time after birth for initial family bonding

Post birth or admitted on Women’s Health Unit

Partner / co-parent / intended co-parent / guardian – can be present anytime between 8am and 8pm. Siblings can visit for 2 hours per day

Other visitors (grandparents, close family etc.) can visit between 10-11am and 6-7pm but only 2 visitors at a time due to social distancing requirements. We ask that our patients co-ordinate their visitors during these times.

Paediatrics and Special Care Nursery

•   Two parents or guardians may be present

Emergency Department (ED)

•    No visitors permitted in the ED waiting room to allow for safe physical distancing.

•    Paediatric patients presenting to the ED can have one care giver throughout their ED stay.

•    Visitors to the treatment areas in ESSU or within the ED can have 1 visitor for 1 hour.

•    In times ED has a designated suspected COVID Area (Extended Care Unit) there will be no visitors to this area. Executive permission is required to facilitate visits considered on a case by case basis.

Requirements for carers/ visitors in all areas

  • Do not attend if they are unwell.
  • Maintain 1.5m distance from patients, employees and others.
  • Appropriate Personal Protective Equipment must be worn as directed.
  • All visitors must complete the COVID-19 Screening Form/ Attestation and have their temperature checked.
  • Please eat before your visit, and don’t bring any food with you into the health service

Other visitors

  • Company representatives, contractors or other external visitors to any area in the hospital may be permitted through approval from the relevant director.
  • If you are collecting your loved one, please wait outside the building 

Our dedicated health care teams are doing their best to keep you and your loved ones safe and well.

Please be considerate and kind to our staff and remember to practice hand hygiene and physical distancing when visiting.