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Charter of Healthcare Rights

In August 2019, the Australian Commission on Safety and Quality in Health Care (ACSQHC) published the second edition of the Australian Charter of Healthcare Rights (the Charter).

You can view a copy of the Charter here.

The Charter is available in 19 community languages, as an Auslan video, in Easy English, and in braille.

You can find some helpful ACSQHC animations and posters regarding the Charter below.

Animation

Posters

Charter of Healthcare Rights

Charter of Healthcare Rights

If you have concerns or questions about your care:

  • Visit www.health.vic.gov.au/patientcharter
  • Contact the Peninsula Health Customer Relations Manager – (03) 9784 7298
  • Contact the Health Services Commissioner
    • 30th Floor
    • 570 Bourke Street
    • Melbourne 3000
    • Tel: 8601 5200  Toll Free: 1800 136 066