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Outpatient Services – including ACCESS

Referrals to Specialist Outpatient Clinics

Faxed or E-Referrals are required before appointments can be made.

  • FAX    9788 1879   

The old fax number that appears on some outpatient service guides will remain active until all the existing documents are updated.

  • General Enquiries 9784 2600
  • Clinical Enquiries Acute Outpatients (for GPs only) 9788 1432 8.30 am-5.00 pm Mon-Fri

Exceptions to central intake for acute outpatient referrals are detailed in each service description and include; Cardiology clinicsRespiratory services Lung Function Investigations – some Diabetes Services – EEG and EMG services.

E-Referrals to Specialist Outpatients clinics

Peninsula Health is currently able to provide ReferralNet at no cost to practices operating within our catchment which enables GPs to send their referrals electronically to Acute Outpatients. We will also be implementing automated notifications for receipt of electronic referrals shortly via ReferralNet. 

Peninsula Health’s dedicated project lead for GP engagement  is available for a limited time to support practices through the transition to e-referral.

To arrange a clinic visit please email PHsecuremessaging@phcn.vic.gov.au or phone 9788 4553.

Please see attached ReferralNet infromation

ReferralNetFAQs    ReferralNet Workflow


ACCESS is the first point of contact for information and referrals to a wide range of community health, sub-acute, allied health, aged care, rehabilitation, exercise & lifestyle and specialist services provided by Peninsula Health (see below).

GPs refer using the referral form in the ACCESS Services tab below. For many services, patients can self-refer.

Statewide Referral Criteria

The Department of Health and Human Services is developing statewide referral criteria to assist GPs and clinicians referring patients to specialist clinics. These referral criteria have been developed to improve access to specialist clinics in public hospitals by improving the quality and appropriateness of referrals.

ACCESS Services


ACCESS is run separately to outpatients and is the first point of contact for information and referrals to a wide range of Peninsula Health services eg;

  • Aboriginal Health Services
  • Advance Care Planning
  • Aged Care
  • Allied Health including Physiotherapy / Occupational Therapy / Podiatry / Speech
  • Community health
  • Continence
  • Counselling
  • NDIS
  • Exercise & Lifestyle
  • Rehabilitation including Cancer / Cardiac / Pulmonary
  • Social Work
  • Subacute services
  • some Specialist services  

ACCESS Clinics will also be listed under clinical condition tabs below

Referrals Monday to Friday 08:30-17:00

ACCESS Program Services

Subacute Program and Services – brochure for health professionals

  • Patients can also self refer to may services- see ACCESS page 

ACCESS Patient Brochure

Aged Care Programs and Services

Other Subacute Clinics


Addiction Medicine - CLAMS

Addiction Medicine – Consultation Liaison Addiction Medicine Service (CLAMS)

CLAMS can offer support and advice and/or assist with the review and assessment of your clients to enhance their ongoing management.  One of the main aims of the service will be to provide transition from acute to community pharmacotherapy.

Referral via ACCESS-See above or phone 1300 665 781 or referral form



Cancer Related Clinics

Cancer related clinics

Peninsula Health employs a Breast Care Nurse to provide support, information and referrals to patients and their families throughout the breast cancer journey. Treatment plans are discussed at a fortnightly Breast Multidisciplinary Team meeting and GPs are encouraged to attend. Contact the Breast Care Coordinator for more information on 9784 1689 or mobile 0438 562 879 (service operates every Monday, Tuesday and alternate Fridays, working hours are 7am to 3.30pm.)

Cardiology Clinics and Cardiac Investigations

Cardiology Clinics

For GP referrals to Cardiac Clinics (apart from Community Health)

PH  9784 1177 // FAX 9784 2387


Community Health Cardiac Clinic

Cardiac Investigations

Cardiac Investigation Unit Request Form

PH  9784 1177 // FAX 9784 2387

  • Exercise Stress ECG
  • Exercise Stress Echocardiogram 
  • Echocardiogram 
  • Dobutamine, Stress Echo
  • 12 Lead ECG
  • Holter Monitor (24Hrs)
  • Holter Monitor (7 Day)
  • Event Monitor (7 Day)
  • Ambulatory Blood Pressure Monitor
  • Pacemaker Check

Cardiac Radiology Investigations 

  • Calcium Score
  • Cardiac CT (not open to GP referral)
  • Gated Heart Pool Scan
  • Myocardial Perfusion Scan


Mental Health



Pain Services

GP referrals

Peninsula Integrated Pain Service is comprised of the Persistent Pain Management Service (PPMS) at The Mornington Centre and the Pain Medicine Clinic (PMC) at Frankston Hospital Outpatients. All patient referrals will now occur through ACCESS- see above for ACCESS referrals

Integrated Pain Service Referral Form


Surgical Clinics

Surgical Clinics- OPEN to GP referral


Emergency Paediatric General and Urological surgery is not usually performed at Frankston Hospital.

Emergency paediatric Plastic Surgery and Orthopaedic services are available for patients with acute injuries who are referred to Fracture Clinic or Plastic Surgery Clinic or who present to the Frankston Hospital Emergency Department. The Orthopaedic unit looks after paediatric trauma patients and shares care with the paediatricians for paediatric patients with bone or joint infections.

Women's Health and Antenatal Clinics

New Fetal Diagnostic Service

The service allows women  to be seen locally for ultrasound opinions, diagnostic imaging, Amniocentesis and Chorionic Villous Sampling.

GP Referrals must be made on the referral form below and ALL the relevant information must be included with the referral. Incomplete paperwork will delay the appointment in this time-critical setting. All referrals are to be faxed and will be triaged by the by the Fetal Diagnostic Service Coordinator.

Women will be contacted and have an urgent antenatal clinic appointment at Peninsula Health to provide additional counselling before their ultrasound. Women should also be offered the option of genetic counselling where appropriate. This will be provided by Monash Genetic’s Services and referrals can be made following the link  www.monashhealth.org/page/Genetics

Referral Form Fetal Diagnostic Service


Antenatal Clinics


Other Women’s Health Clinics

NO GYNAECOLOGICAL Outpatient Services at Peninsula Health – referral options below

We would like to remind all our local GPs that Peninsula Health does not have a Gynaecology outpatient service. Women who require gynaecology review and/or intervention have two options,

  1. Be referred to a private Gynaecologist and treated as a public patient at Frankston Hospital if surgery is required. A list of hospital specialists with private rooms who can refer patients to the Frankston Hospital Gynaecological  Surgery waiting list can be found on our website (Specialist Directory- see left hand menu)
  2. Be referred to another health service with public gynaecology outpatient services.


Outpatient Clinics are located at various locations across Peninsula Health including;

Frankston Hospital- Building D Outpatient Area 1 (NEW) & 3rd Floor consulting rooms, Frankston Integrated Health Centre, Golf Links Road Rehabilitation Centre, The Mornington Centre, Rosebud Hospital Community Health Centre, Hastings Community Health Centre