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Outpatient Services – including ACCESS

Key Information for referrals to the Specialist Outpatients clinics

As of Monday 3 September, Peninsula Health Outpatients has commenced expansion to its electronic referral and triage system named Mastercare+. Its fully integrated with ReferralNet, Peninsula Health’s preferred secure management system (PMS) via ReferralNet or Argus secure messaging.

If you have not received information from the hospital and require assistance please contact David Hutcheson at dhutcheson@phcn.vic.gov.au

If you require a list of outpatient clinic heads see below.


Head of units list for GPs July 2019

  • FAX    9788 1879    
  • The old fax number that appears on some documents will remain active until all the existing documents are updated
  • Referrals are required before appointments can be made.
  • General Enquiries 9784 2600

Exceptions to central intake for acute outpatient referrals are detailed in each service description and include; Cardiology clinicsRespiratory services Lung Function Investigations – some Diabetes Services – EEG and EMG services.

ACCESS offers referral to a wide range of Community Health, Subacute, Allied Health, Aged Care and Rehabilitation services and have their own contact details for referrals (see below).  Clinically relevant ACCESS clinics will be listed with Acute Outpatient Clinics in the sections below.

  • Clinical Enquiries Acute Outpatients (for GPs only) 9788 1432 8.30 am-5.00 pm Mon-Fri


ACCESS Services


ACCESS is the first point of contact for information and referrals to a wide range of community health, sub-acute, allied health, aged care, rehabilitation and specialist services provided by Peninsula Health. 

Referrals Monday to Friday 08:30-17:00

Aged Care Programs and Services

Other Sub-acute Clinics

The Supportive and Palliative Care Clinic is closed from Friday 16th November 2018 to Friday 18th of January 2019 (The Clinic will reopen on the 25th January 2019) Please consult Palliative care physicians via Frankston Palliative Care Unit 9784 8600. You may consult with patients specialist or community palliative care service if required. 

Allied Health

Exercise and Lifestyle Programs



Addiction Medicine - CLAMS

Addiction Medicine – Consultation Liaison Addiction Medicine Service (CLAMS)

CLAMS can offer support and advice and/or assist with the review and assessment of your clients to enhance their ongoing management. GPs may contact a nurse practitioner on 0419 764 155 regarding Alcohol and/or Other Drug (AOD) use, medication rationalis and/or advice for pharmacotherapy. One of the main aims of the service will be to provide transition from acute to community pharmacotherapy.

Referral via ACCESS-See above or phone 1300 665 781 or referral form



Cancer Related Clinics

Cancer related clinics


Peninsula Health employs a Breast Care Nurse to provide support, information and referrals to patients and their families throughout the breast cancer journey. Treatment plans are discussed at a fortnightly Breast Multidisciplinary Team meeting and GPs are encouraged to attend. Contact the Breast Care Coordinator for more information on 9784 1689 or mobile 0438 562 879 (service operates every Monday, Tuesday and alternate Fridays, working hours are 7am to 3.30pm.)


Cardiology Clinics and Cardiac Investigations

Cardiology Clinics

For GP referrals to Cardiac Clinics (apart from Community Health)

PH  9784 1177 // FAX 9784 2387


Community Health Cardiac Clinic

Cardiac Investigations

Cardiac Investigation Unit Request Form

PH  9784 1177 // FAX 9784 2387

  • Exercise Stress ECG
  • Exercise Stress Echocardiogram 
  • Echocardiogram 
  • Dobutamine, Stress Echo
  • 12 Lead ECG
  • Holter Monitor (24Hrs)
  • Holter Monitor (7 Day)
  • Event Monitor (7 Day)
  • Ambulatory Blood Pressure Monitor
  • Pacemaker Check

Cardiac Radiology Investigations 

  • Calcium Score
  • Cardiac CT (not open to GP referral)
  • Gated Heart Pool Scan
  • Myocardial Perfusion Scan



Mental Health



Pain Services

Now open to GP referrals

Peninsula Health Integrated Pain Service is comprised of the Persistent Pain Management Service (PPMS) at The Mornington Centre and the Pain Medicine Clinic (PMC) at Frankston Hospital Outpatients. Clients are referred to the Peninsula Health Integrated Pain Service and will then be triaged to either PPMS or PMC.

Integrated Pain Service

Integrated Pain Service Referral Form



Surgical Clinics

Surgical Clinics- OPEN to GP referral


  • Paediatric Surgery– referral to this service is currently under review please contact Department of Surgery on 9784 7368 for any referral enquiries

Women's Health and Antenatal Clinics

New Fetal Diagnostic Service

The service allows women  to be seen locally for ultrasound opinions, diagnostic imaging, Amniocentesis and Chorionic Villous Sampling.

GP Referrals must be made on the referral form below and ALL the relevant information must be included with the referral. Incomplete paperwork will delay the appointment in this time-critical setting. All referrals are to be faxed and will be triaged by the by the Fetal Diagnostic Service Coordinator.

Women will be contacted and have an urgent antenatal clinic appointment at Peninsula Health to provide additional counselling before their ultrasound. Women should also be offered the option of genetic counselling where appropriate. This will be provided by Monash Genetic’s Services and referrals can be made following the link  www.monashhealth.org/page/Genetics

Referral Form Fetal Diagnostic Service


Antenatal Clinics


Other Women’s Health Clinics

NO GYNAECOLOGICAL Outpatient Services at Peninsula Health – referral options below

We would like to remind all our local GPs that Peninsula Health does not have a Gynaecology outpatient service. Women who require gynaecology review and/or intervention have two options,

  1. Be referred to a private Gynaecologist and treated as a public patient at Frankston Hospital if surgery is required. A list of hospital specialists with private rooms who can refer patients to the Frankston Hospital Gynaecological  Surgery waiting list can be found on our website (Specialist Directory- see left hand menu)
  2. Be referred to another health service with public gynaecology outpatient services.


Outpatient Clinics are located at various locations across Peninsula Health including;

Frankston Hospital- Building D Outpatient Area 1 (NEW) & 3rd Floor consulting rooms, Frankston Integrated Health Centre, Golf Links Road Rehabilitation Centre, The Mornington Centre, Rosebud Hospital Community Health Centre, Hastings Community Health Centre