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Emergency Care and Rapid Assessment Pathways

See COVID 19 and GPs page for coronavirus pathways

Emergency Department Contact Numbers      

  • For GPs only to provide clinical handover of an unwell patient.

Please Note: If your patient requires immediate attention (eg severely abnormal pathology or radiology results needing immediate attention, cardiac emergencies) please call the ED consultant for direct medical to medical handover to help ensure urgent assessment.

Frankston Hospital Admitting officer 9784 7196 ED Fax 97842365.

Please do not fax referrals to the Emergency Department without first speaking to the ED Consultant in Charge. Faxed referrals may not be immediately attended to.

Rosebud Hospital ED Consultant Phone 0435129146


  • For GP Practice Staff communication

         ED Triage Clerk Frankston 9784 3080

         Rosebud Hospital  5986 0666


For emergency call 000.
Ambulance Victoria will undertake further assessment regarding transfer to hospital and may sometimes access other services such as Virtual ED to ensure the most appropriate care for your patient.

Mental Health Triage

1300 792 977

Community Care

Community Care provides acute medical management in the patient’s own environment as an alternative to Emergency Department presentation for MOST conditions including for relatively simple clinical procedures and assistance with end of life issues.


Call 9788 1700 or email CommunityCareEnquiry@phcn.vic.gov.au.

Calls from GPs can be directed to nursing staff or doctors.

Care Coordinator work business hours.

Outreach nurses work 7 days 0800-2400 (2100-2400 telephone support only)

Community Care Patient Information 

Hospital in the Home

Contact Details

Business Hours: (03) 9784 7241 (Monday – Friday: 8.00am – 4.00pm)
After Hours: (03) 9784 7777 (ask to speak to the Hospital in the Home nurse)

Hospital in the Home operates seven days a week with medical / nursing cover 24 hours per day. 

Visits occur seven days a week between 8am – 8pm

Maternity Services

Pregnancy and Postnatal Assessment- When and How to Refer 2019


REMINDER: Limited Emergency Paediatric Surgical Services at Peninsula Health

GPs are reminded that emergency Paediatric General and Urological surgery is not usually performed at Frankston Hospital.

If you are managing a child less than 16 years of age who is unwell and who is likely to deteriorate clinically or require surgery ( for example probable appendicitis or testicular torsion) please strongly consider referring them to Monash Health directly. If the patient comes to Peninsula Health first, delay to definitive treatment will occur.

Emergency paediatric Plastic Surgery and Orthopaedic services are available for patients with acute injuries who are referred to Fracture Clinic or Plastic Surgery Clinic or who present to the Frankston Hospital Emergency Department. The Orthopaedic unit looks after paediatric trauma patients and shares care with the paediatricians for paediatric patients with bone or joint infections.


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