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Outstanding young volunteer helping patients and visitors find their way

Adam Raftopoulos first came to Peninsula Health as a shy but enthusiastic nineteen-year-old looking to gain voluntary experience in the health sector.

Fast forward one year and Adam’s bubbly and genuine personality has shone through, making him the perfect fit for the Volunteer Help Office ‘greet and guide’ role, which supports patients and visitors with information and way finding at Frankston Hospital.

It has also earned him a nomination for the Minister for Health 2017 Volunteer Awards, for outstanding achievement by a young volunteer.

“I really like helping out the community – it’s a really good thing to do,” said Adam.

“I enjoy coming to work with the other volunteers and meeting lots of different people.”

Having a reading disability hasn’t been a barrier for Adam in his volunteer role and he has gone from strength to strength in the last year, according to Peninsula Health Volunteer Manager Helen Wilson.

“Adam has worked incredibly hard, using his own creative strategies to memorise information and master the way finding skills required for the role,” explained Helen.  

“With a positive attitude, amazing memory and a willingness to help, Adam is a very confident and capable volunteer who is well regarded and respected by members of staff and fellow volunteers.”

Adam does a minimum of five hours of volunteer work at Frankston Hospital every week.

As well as benefiting the health service, Adam’s volunteering has also had a positive impact on him personally and he has grown more independent. Adam has successfully interviewed for casual employment, catches public transport to and from his shifts and confidently mans the Help Office on his own.

“Adam is a great ambassador for youth volunteering and an excellent role model for young people with disabilities who want to contribute to their local community,” said Helen.  

The Minister for Health Volunteer Awards will be presented at a special ceremony on 23 May.

There are many opportunities to volunteer at Peninsula Health. You can contact Helen Wilson on 03 9784 2673 or hwilson@phcn.vic.gov.au. 

Jessica Mills