Pharmacy

Service Location

Four Pharmacy Departments are located at Frankston Hospital, The Mornington Centre, Golf Links Road and Rosebud Hospital. In addition, there are three satellite pharmacies at Frankston Hospital on 4th and 5th floors and psychiatry ward.

Contact Details

Frankston Hospital: 9784 7602 or 7603

Rosebud Hospital: 5986 6636

Golf Link Road site: 9784 8650

The Mornington Centre: 5976 9035

About Pharmacy

The pharmacy service provides a comprehensive range of clinical, supply and information services to all sites in Peninsula Health.

Our pharmacy services include:

  • the purchase and supply of all pharmaceuticals,
  • clinical/ward pharmacy services,
  • outpatient and discharge prescription dispensing,
  • methadone maintenance for inpatient,
  • medication counselling,
  • therapeutic drug monitoring,
  • drug information,
  • sterile and non-sterile manufacturing,
  • clinical education services to undergraduate/postgraduate pharmacy students, post graduate nursing staff and medical staff,
  • provides professional expertise on committees such as the Drug and Therapeutics Committee and the Research and Ethics Committee.

Our pharmacists are active in research, education and training of staff and students. Examples of recent publications by staff members in professional journals include:

  • Smart Infusion Pumps Reduce Intravenous Medication Administration Errors at an Australian Teaching Hospital. J Pharm Pract Res 2011:41: 192-5
  • How do Clinical Pharmacists spend their Working Day? A Time-and-Motion Study. J Pharm Pract Res 2012:42: 134-9

In 2006, the Pharmacy Department’s research and quality activities were recognised when it received two awards;

  1. Victorian Public Healthcare Award in the category EXCELLENCE IN SAFETY OF CARE for its submission titled “Improving the treatment of patients at risk of bleeding from warfarin over-anticoagulation”.
  2. ACHS Quality Improvement Awards in the Quality category for its submission titled “Implementing an integrated electronic prescribing and discharge summary system to optimise the medication management pathway”

In 2008, it received the silver award of the Victorian Public Healthcare Awards in the category of “Improving health service safety and quality for its project “The PETS Project: re-engineering the discharge prescription workflow”.

The department had completed the implementation of the smart pumps to reduce the potential of adverse events of intravenous therapy. In 2012, the electronic medication management system has been rolled out to subacute inpatient areas and preparation is underway for the implementation for Frankston inpatient Pharmaceutical Reform: Improving the Transition from Hospital to Home.

The Commonwealth and Victorian Governments have reformed the way patients get their medication by bringing the Pharmaceutical Benefits Scheme (PBS) to public hospitals including Frankston Hospital.

Three things you need to know about pharmaceutical reform:

  • Remember to bring your Medicare card to the hospital (and a concession card or Safety Net Card if you have one),
  • You will now get up to a month’s supply of medication when you are discharged or attend the hospital as an outpatient,
  • The medicine you receive will cost about the same as it would at your local chemist. These charges are set by the Department of Human Services.

The reforms will improve your level of care as you move from the hospital back into the community. Getting your medicine will be safer, easier and more convenient.

Outpatient prescriptions

The outpatient pharmacy services hours are from 8:30am to 5pm, Monday to Friday.

Using medication safely

  • Before you are given your medicine, make sure the doctor or nurse has checked your wrist band and asked your name.
  • Ask your doctor, nurse or pharmacist to record any allergies, along with any unexpected reactions you have suffered from medication.
  • Don’t be afraid to tell the nurse or the doctor if you think you are about to get the wrong medicine
  • Ask your doctor, nurse or pharmacist to explain the use of each medication and any possible side effects.
  • Know what time you normally get your medicine. If you don’t get your medicine, tell your doctor or nurse.
  • If you don’t feel well after taking your medicine, tell your doctor or nurse. If you think you are having a reaction to the medicine ask for help immediately.
  • If it’s hard for you to ask questions about your medicines, have a relative or friend ask questions for you.
  • Hand any of your own medications over to a nurse for safekeeping while you are in hospital.
  • If a relative or carer brings any medication in for you from home, please inform a nurse that you intend to take it, as it may not mix with the other medicines you are prescribed.
  • Ask your nurse, doctor or pharmacist to tell you about your medicine administration record. This is a list of the medicines you should be taking. Check that it is right.
  • If you are taking lots of medicines, vitamins, herbs or other supplements – ask your doctor or pharmacist if it is ok to mix them together.
  • Read the label on your medicine. Make sure it has your name on it and has the name of the medicine you are supposed to be taking.
  • Before you leave hospital make sure you understand how you should take your medicines.
  • Make sure you check if you are supposed to swallow or chew your medicine.
  • Ask your doctor or pharmacist before cutting or crushing a medicine.
  • Follow the instructions about how and when to take your medicine.
  • Do not stop taking your medicine without talking to your doctor or pharmacist.