Peninsula Health has a strong commitment to servicing patients from a culturally and linguistically diverse background.
Approximately 10% of our patients were born in a country other than Australia. For this reason Peninsula Health provides an Interpreter Booking Service which is available to all patients.
A centralised interpreter booking service was established in 2001. This service has resulted in an increased use of interpreters across Peninsula Health and provided a better understanding of the language needs of our community.
The top six languages requested at Peninsula Health are:
- Italian
- Greek
- Auslan (Sign Language)
- Spanish and Chinese
- Dari (Afghanistan)
-
Arabic
How to Book an Interpreter
The Peninsula Health Interpreter Booking service is coordinated by the Social Work Department at Frankston Hospital. Interpreters are available 24 hours a day, 7 days a week, either for on-site or telephone interpreting for all sites of Peninsula Health.
Patient Booking Process
If you are a patient at one of Peninsula Health’s sites and require an interpreter please speak to your ward/unit manager about our free interpreter service.
