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Careers at Peninsula Health: Q&A with Troy Gedye

Name: Troy Gedye

Job title: Emergency Department (ED) Ward Clerk

How long have you worked at Peninsula Health? 

I started at Peninsula Health at the end of 2012, but I didn’t start in ED until March 2013. So this is my fourth year now in ED.

What does a typical day/shift in your role involve?

As ward clerks, we have three major job roles and many other additional duties. We sit out at triage next to the nurse and collect clerical details (including the creation on TAC and Workcover claims), answer enquiries about waiting times and pass on critical information to the nursing staff. We do a similar role inside the department, but with patients who have arrived via ambulance; we also assist the nurses, doctors and patients with many enquiries. Our other role is to complete all admissions electronically to the wards, run the Emergency Short Stay Ward and answer all patient enquiry phone calls. That’s just a tiny window into what we do as ED Ward Clerks, our job can be challenging but also really rewarding. We are found in the department 24/7 and our shifts are 8 hour days/afternoons and 10 hours nights.

What do like best about your job?

My favourite part about my job is the camaraderie. We are just one big family in the Emergency Department. We welcome newcomers in with open arms and we have each other’s backs when things turn pear shaped. The nature of our job is very volatile and things change at the drop of a hat, so knowing that you have such a strong network of support around you every day, is very comforting and makes you proud to be at work. 

What has been one highlight/ memorable moment working in Emergency at Peninsula Health? 

The biggest highlight for me was being part of the old Emergency and then transitioning to the new Emergency Department. Even though we’re all such a tight knit group, there will always be a certain bond between those of us who were in the old department. It doesn’t exclude any new comers, but it’s something that is unspoken but definitely felt.

You’re currently studying nursing – Do you want to be an emergency nurse or is there another particular area you’d like to work in?

I am studying a Diploma of Nursing at Chisholm Institute, which will make me and Endorsed Enrolled Nurse and I will be finished at the end of this year. I plan to go onto Monash University and study a Bachelors Degree in Nursing and then a post graduate in Critical Care. Emergency Nursing is what I want to do, I have such a thirst for knowledge and working somewhere like ED, where you have to have an understanding of all disciplines of nursing, I feel like I will flourish.

What do you like to do when you’re not working? 

Apart from studying nearly every day, I like to catch up with my friends, eat cheese and drink wine. However nothing compares to getting some takeaway and watching Netflix on the couch at home with my partner and our Spoodle.